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pichlo's Avatar
Posts: 6,453 | Thanked: 20,983 times | Joined on Sep 2012 @ UK
#4133
Originally Posted by ZogG View Post
So company should not treat their customers as customers?
As gerbick says, I think you took it the wrong way. We may have been their customers back in late 2013/early 2014 but their focus has changed since then. They do not want to sell to John and Judy, they want to sell to the likes of Intex or OnePlus. We have fulfilled our purpose and they do not need us any more.

Originally Posted by Copernicus View Post
Ah, the PR. Yeah, I can imagine that Intex' sales in India will drop like a stone once folks there find out that an Indiegogo campaign failed.
I think you took it the wrong way too. The point is that they depend on being perceived as a trustworthy partner. Not by the Intex's customers but by Intex itself. Intex does not need them, they need Intex. Intex can pull out of the deal at any time and there would be no sales of Sailfish phones in India to drop in the first place.

Of course I do not know the details of the Intex deal. For instance, it may be too late for them to pull out. But they can do other things, such as not renew. If I were a CEO of Intex, I would watch very intently how the tabletgate pans out.
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