My sister-in-law used a Lumia 1020 for a while but finally gave up for lack of "apps". I assume she meant retailer-specific coupon generators and other quick-n-dirty website viewers that everybody wants to cram on your phone. Me, I saw that as its best feature. Well, maybe second best after the camera. Since then, she's gone through two Android handsets both of which had too little storage for all the wonderful things she had to install.

Now the only two people I know with Windows phones are a couple where one spouse actually working for Microsoft.

I can see why a 2% share would be a disappointment for them, especially if you compare it to their share of the desktop/laptop market.