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Posts: 12 | Thanked: 60 times | Joined on Jan 2014
#5127
Originally Posted by att View Post
I suspect it is due the campaign already being closed. In other words Indiegogo handles possible refunds until money is transferred to campaign owner at the closure of the campaign.
Yep, IIRC Jolla noted somewhere (comments in blog maybe?) that they recieved a single, large lumpsum from IGG on the campagin close. In other words, Jolla has no access to the actual contributors credit card transaction details that took place on IGG, which is why a direct card refund is impossible/difficult (even ignoring the very long time between the transactions).

Makes the whole paypal thing more understandable.