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Posts: 752 | Thanked: 2,808 times | Joined on Jan 2011 @ Czech Republic
#5332
Originally Posted by velox View Post
I did not find any conclusive Information about what happens to the Cases, so I've taken the route of asking Lastu if they get some Cases back to get rid of or if they'd prefer me to order one regularly – of which I strongly suspect the latter.

I guess, with Jolla out of "don't harm us we are protected mode", they'll at least be partly reimbursed for the "lost" merchandise in the end, so additional sales can not hurt. Except the environment, that is.

I'll report back if they get to answering, so no need for anyone else to spam them as well.
I unfortunately did get the information yesterday from Jolla Care (closely paraphrasing):

Q: What about the Lastucase covers?. As far as I know, they are at Jolla and those who order a tablet from China might want to get it instead of the refund.
A: What accessories there are, are all with our fulfillment center in Hong Kong. If you contributed for a case, then your refund amount will/should include that.

Q: To repeat my question, is it possible to receive the accessory instead of getting the refund? By your fulfillment center, you mean a center you have access to?
A: Sorry, no, it is not.
We do not have ready access to the fulfillment center. And the work to fulfill is extremely manual.
Regarding the availability of Lastucase covers, I think that Lastucase have mentioned on Twitter that they are disappointed by not getting paid by Jolla for the covers and that Jolla covers will be never ever again available from their shop (someone quoted the tweet few pages back). I'm quite surprised they are still in stock here, but I am afraid they will just sell the rest and not manufacture any additional ones.