yeah it sad so see stuff like yesterday and other personal attacks that don't result in bans. I have seen and also received a few personal attacks and it usually not dealt with other than removing(maybe some points). Sometimes they are allowed to stay too.

But most of the times most of the moderators are doing a great job, it not an easy task to handle people.

Anyway, I think people will be happier when the full refund finally appears. So let's focus on that rather than hunting the bad guy, whoever you think it is.