And here's where we (and other users) will differ. I don't use Skype at all unless I am forced to do so whereas my colleagues use mostly Hangouts mostly.

A bit of commentary, not directed at you, is that we tend to overlook other users when we find stuff that works for us. "I don't use it, so nobody else does"... um. Not the right way to think about software at all.

But it still happens.

With that said... I think silence is the best way to treat this. Going to Microsoft now would be asking for a quicker death sentence.