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Posts: 103 | Thanked: 493 times | Joined on Mar 2012 @ France
#1870
Originally Posted by gtmaster303 View Post
Also 2 year warranty is unmatched and they seem very committed to supporting this device long term.
Well yes, but no.

The warranty is indeed 2 years, if you don't tamper with your device physically (which makes perfect sense) AND if you only use Android.

The Pro1 comes with a 2 year warranty on the device, which covers any manufacturing defects. Devices that have been physically modified will not be covered by the warranty. Accessories come with a 1 year warranty that cover manufacturing defects. For a device to be covered by warranty, it must be running Android OS. F(x)tec cannot be responsible for any issues which arise from installing alternative operating systems.
While I understand why it is so, that's also quite a bummer.

It also brings another question for all the privacy-haters that fancy Google so much: the FAQ says "it must be running Android", yet it doesn't state it should be the Android version the Pro1 will be shipped with.
Since F(x)tec is publicly advocating their open bootloader, I suppose it's all very possible to use another "flavor" of Android... but will it void the warranty as well ?
If so, they should come clean and state it on the product page:

OS
Android 9.0 Pie
Bootloader unlockable, supports other popular OS’s (Lineage, Sailfish etc)
UNLOCKING THE BOOTLOADER AND USING ANY THIRD-PARTY OS WILL VOID YOUR WARRANTY
instead of the bland and inaccurate

OS
Android 9.0 Pie
Bootloader unlockable, supports other popular OS’s (Lineage, Sailfish etc)
Now about the "support" part... they do say that alternate OSes are to be supported, but then again, as I just pinpointed, it's the hardware (Pro1) that supports the OSes (or the other way around, if you prefer that), since the company (F(x)tec) doesn't (since the warranty is lost).

I know, semantics.

That won't prevent me from getting it and installing anything but Android (so the classical third-grade answer "if you're not happy with it, no one is forcing you/go elsewhere" we've been getting of late is still irrelevant), but as I said, that's still a bummer.
 

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