I disagree. People have been complaining for weeks because there is no news, claiming that even news with no content would be good just to keep the thread open. Now we have news, with content detailing the ongoing process and current status, and confirmation that shipments are starting, yet it appears to make a good reason to complain too. From this point, if I was PR at F(x)tec, I wouldn't know how to improve communication as requested by customers.