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Nokia Customer Care - NOT!
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daverup
2006-06-14 , 20:24
Posts: 41 | Thanked: 2 times | Joined on Mar 2006
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4
As of this moment, the Nokia Repair Status page says:
Repair in Progress
However, Nokia sent me a replacement unit which just arrived with no warning.
I would have been much happier two days ago, if they had bothered to let me know it had been shipped.
Better communication would be nice.
A web page which says "Repair in Progress" does nothing for me, since it isn't really the truth.
I am happy to have the 770 back without any excessive delay.
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