Glad to hear Nokia in the US is making some effort to handle 770 support calls. I think this should have been organised _before_ shipping the product though...

Here in the UK I'm fast losing the will to live after spending the best part of 2 whole days trying to find anyone at Nokia willing to deal with my 770 which has suffered the 'white screen of death' after only a few days.

I've tried the telephone support line, emailed the online store, taken the unit to a 'Nokia service centre' personally, etc. Nothing has got me anywhere. Even when I find someone willing to deal with a 770 problem all I get is 'I'll get someone to call / email you back'... and nobody does.

I'm on the verge of calling trading standards in the UK to see if they can investigate Nokia. This is no way to treat customers, I'm pretty sure it is against UK consumer protection legislation for Nokia to effectively refuse to refund or repair a faulty product less than 2 weeks old !!!

Wierd thing is I had a really high opinion of Nokia before I actually bought one of their products ! I'll be thinking twice before buying any more.

Any tips on how to get my 770 replaced, repaired or refunded in the UK greatly received.