And the same thing happens on other forums. And more to the point, so what? Unless you believe all of:

1. Almost everyone here is "tech support" for a horde of other users....

2. This phenomenon is unique to the NIT...

3. For some other, equally bizarre, reason NIT owners download far less software than other users (even though their machine is shipped bare of a PIM, even though the software is free and of good quality)...

...Then it's irrelevant.

For any device, there will be a few people on any forum who help out a crowd of other users, so comparisons of forums come pre-adjusted for the factor you're trying to "compensate" for.