What we really need here is for someone who got the repair form with the Fort Worth TX return site, to post it for others to use. That's where the repaired or replaced units are coming from. Nokia is just wasting our time with their busted website for phone repair customers. They say that they need more time to get setup... Why not a simple webpage link on the Nokia customer service page that says: "Click here for 770 Internet Tablet repairs" How long does that take to program in html? I'm watching every reboot now on my 2nd 770 waiting for the bad thing to happen again.