I had different issue last week when I got my. I took it out the box on last Thursday plug in the charger then charger status came on. Then later on after it was done charging. Hold power button turn it on 3-4 seconds then it went off. Friday I sent it back to post office and get it a exchange or repair where I got it from. I thinking it was a circuit board issue. Yes I am a first time user. I going to learn more about Linux before I get the replacement one.