If you want to learn how to make the Eee work for you, visit EeeUserForum.com. Someone there has made just about everything work, and most of it is posted on the wiki. If you know what you're doing, you can get most anything to work with the Eee. Asus tech support is pretty much at the level of all tech support, meaning useless. I don't recall ever getting any real help from any tech support drone, for any hardware or software.