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egs	2008-05-01 , 21:21
Posts: 11 \| Thanked: 1 time \| Joined on Feb 2008	#36

Originally Posted by Makurosu

I just heard back from Nokia:

"Thank you for e-mailing the Nokia Care Contact Center.

We understand your request with regards to the repair/replacement status of your Nokia 770 Internet Tablet.

Our records do indicate that your tablet cannot be repaired as you have stated. However, at the present time, your tablet will not be replaced by either the Nokia N800, or the Nokia N810 Internet Tablets, but with a Nokia 770 Internet Tablet."

Bummer. I wonder where they're going to find a 770 to send me.

In short, don't believe them. ;-) They said the same to me. And they keep saying the same thing I believe until they hit that magic 1 month period. Once your device has been in their hands for 1 month, things change. In fact, the same guy I had talked to before that said no, later said I would be getting an N800. These are the people in the executive resolution center.

My advice is to keep checking back with them weekly and really show your disgust when you hit that 1 month period and keep asking for status updates. My bet is you'll get your N800 like I did.

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