View Single Post
Posts: 92 | Thanked: 0 times | Joined on Oct 2005
#60
Well, I just got a call from a Nokia rep. He was calling to let me know that my first order from last Monday had been cancelled due to unavailiable stock. I chatted with hime for a while about the whole situation. He seemed pretty knowledgeable about everything and was apologetic about all the confusion.

It appears that both the order cancellation on Monday and the problems with the second order going through on Wednesday had nothing to do with credit issues (even though that's what I was being told last week) and more to do with availability. As of now, my second order is still pending and he hoped that it would stay that way until they get stock. He said they hope to get some in this week, but if not, they would get more information about when they are coming in this Friday. He was indicating that they should have them by Thanksgiving if not this week.

Given that his call was the first initiated contact on their end to let me know that the first order had been cancelled, I expressed concern about the second order as he was saying "hopefully" it wouldn't get cancelled and would stay pending until stock arrived. He offered to contact me directly as he had this morning if it did get cancelled and also gave me his name and extension so I could contact him directly should any probelms arise. I took him up on it and will keep an eye on the online status just in case.

Jeff