I used to have alot of remote connection problems with my slingbox and Hava and believe it or not, the only thing I changed was my Internet providers cable modem(time warner/road runner to a newer model. before that, on the oldish cable modem(10 mbps/half duplex) I would top out at 300 kbps remote throughput and constant disconnections. Now I get upwards of 600-800 kbps on both my sling and hava and no disconnections. strange voodoo.....