After speaking on the phone (yet again) with Nokia customer service and continue attempts at escalating the issue, they continue to claim that Nokia does not sell parts for any of their devices to end users. Further, they couldn't even confirm that they sell parts to distributors or resellers. Huh? Who are they fooling. After continuing to apply some pressure, they finally agreed that it (might) be possible that Nokia sold parts somewhere in the world, but wouldn't go any further than that. OMG!

I finally think I managed to get at least a postal address out of them to a location where they (claim) deals with customer problems. The postal address they gave me was: Nokia, 4630 Woodland Corp. Blvd, Suite 100, Tampa FL 33614.

The site "http://www.tessco.com" appears to sell every internal part to an N810 individually, including the stylus for $4.60 each, but there's a catch --you have to buy $125 worth. So I was basically ready to DO that, then turn around and sell all but one or two at cost in order to get a replacement stylus or two. But I can't. It turns out they only sell to retailers. Great. Guess it's time for a letter writing campaign to that postal address to attempt to describe my level of dissatisfaction with Nokia and their customer service. For the life of me though, I can't imagine how they think that not providing replacement parts for their customers devices promotes any type of customer loyalty.