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Benson's Avatar
Posts: 4,930 | Thanked: 2,272 times | Joined on Oct 2007
#8
Originally Posted by piku View Post
I hope it's the same in the US, but here in the UK we have very strict laws about buying things "at a distance" - we're allowed to simply send stuff back within 7 days for any reason at all, and receive a full refund. Also the goods have to be working when we buy them, otherwise they have to be replaced or a credit note issued providing we have proof of purchase.

In none of this does it say "ah but if you pay with PayPal we're just going to screw you over".

Popular assumptions about the way the US works would make me assume you have equal, if not more laws like this.
Nope! In general, most reasonable, full-price, shops will have some such any-reason thing, but it's not mandated by law. (DOA, of course, is required, unless you expressly sell it "as is", in which case you'd better price it accordingly.)

This makes it easier, I'm sure, for discount places to operate in the US, but it places the burden on the customer to figure out if they're dealing with a high-overhead, high-service shop, or some discount/deal website where you take more risk, and to choose which you do business with.

However, in the US (and in any civilised country), they can't throw new conditions on that were not revealed to you at the time of purchase. So the Paypal bit doesn't fly; a rip-off's a rip-off.