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allnameswereout's Avatar
Posts: 3,397 | Thanked: 1,212 times | Joined on Jul 2008 @ Netherlands
#52
Originally Posted by qole View Post
I've been struggling over the whole "what's easiest for newbies?" question myself.

One of the things that this new site is meant to do is help people find newbie-related stuff, but I wonder if maybe just overhauling this site would accomplish the same thing...?

It seems that one solution would be to rigorously maintain a wiki article that is directly tied to a thread here on ITt (bi-directional links) which distills the wisdom of the thread into an article. But that is a lot of work, and if only one person is maintaining the article, it can be pretty overwhelming...

It would be nice to refine the "thanks" system to rate or classify or tag posts (perhaps a system like on Slashdot?) so you can skim a thread and only read the posts that others found helpful -- but not just a binary system, where it is either "thanked" or "not-thanked", but you can read a thread with your filter set to 3/5, so posts of moderate interest are also shown, not just super-interesting posts...

Off-topic posts and side discussions can be very interesting at the time they are posted, but they make wading through a 100-page thread overwhelming... Sometimes, when someone posts a very technical question to my "easy Debian" thread, I wish I could move the whole conversation somewhere else, or hide it from newbies, or something, thus leaving the original thread "cleaner".
Yes, it might be possible to use this forum and website for this purpose, but then the whole structure has to be changed, and mentality has to change as well. Do you see this happening? I don't.

The Dutch tech forum Gathering of Tweakers (GoT) deals with summarizing valuable information for newcomers in 3 ways:

1) Big threads get closed due to bitrot-related reasons.
2) The first post / topic starter is editted by A) the topic starter B) moderators (quality moderators, BTW).
3) On top is one sticky thread which contains all links to relevant data, howtos about the subject of the subforum. It is like a FAQ. It grows in time. People get credit where credit is due by a thank you and a link to their profile.

People who ask a question asked in the FAQ are directed to the FAQ (with deeplink to the correct entry (HTML)). Sometimes, people are rude in this regard. You know, the elitist attitude. A moderator then edits the post to state this is not done, while trying to keep the peace. Usually they have a short talk via e-mail. Being a moderator is easy. Being a good moderator isn't.

When the big thread is closed after say 100 pages, the new topic starter or moderator updates the first post to reflect some overal conclusions from the big thread. There are 3 problems with this:

1) The moderator has to remain objective.
2) The topic starter might be busy; this really costs some time and courage.
3) Either one of these persons might not be the right person for this task.

While a tech forum pur sang they clearly do their best to manage the huge amounts of data being shared, but you can recognize the situation isn't managable.

Also, really, do not underestimate, it is not a task everyone is able to do. You need to have the quality to invest a lot of time in this daunting task, to summarize information & weed through information, write correct English (in this case the main language), write coherent, remain objective (ability to detach from your personal views), and understand the subject in detail. In other words, someone who fits the position is likely a writer, helpdesker, or journalist. A wiki allows more people to learn this tool of the trade. I've contributed a lot to a wiki a lot before only to see it now bitrotten. Hurts... OTOH, all data was and is public domain. I have similar experiences with journalism and forum. I know I am quite able to fullfil the task, but I am not going to do this anymore for free. I'm doing this for fun.

Instead of doing the above system, one could merge data with a Wiki back and forth.

Personally, I believe Wiki usability would improve if there was a decentralized, GIT-like framework where users are able to clone and merge data easily. Or perhaps, a forum with wiki integration.

Videos and screenshots are very, very good ideas. Remember, most people are visual. For them, it is much more easier to see how something is done, than to read how it is done. While I have a UNIX background I still loved ITS a lot because it allowed me to change some things, and get some simple things working, without having to worry too much. Convenient. I knew I wouldn't blow up my device with those tutorials. Kudos to ITS folks!!

Because of the slow processor on the NIT I would prefer to use remote desktop to make my tutorials, maybe in SB with recordmydesktop. Is this easy to set up?

PS: I like the name Tablet School over the name Tablet Scene.
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Last edited by allnameswereout; 2008-08-06 at 07:29.