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Posts: 97 | Thanked: 8 times | Joined on Aug 2008
#77
I went and filed a BBB complaint against Nokia US in FLA. It is ABSOLUTELY ridiculous and inexcusable that you can't get a replacement for a stylus for this. I think even some states may have laws that a manufacturer needs to provide replacement parts for a certain number of years for products. Anyway, they agreed to send me a replacement as a "one time courtesy" I told them they need to kick it upstairs that the company should sell them, period, to customers. Well, it arrived yesterday and THEY SENT ME THE WRONG ONE! The one they sent is too wide. So I called ECR and notified the BBB again, we'll see what happens. I think people have to make a HUGE stink about this to get the clowns to comply with their customers. They have few of them as it is on this product, so they should make them happy