Astonishing. You'd think that so much experience with so many clients would teach a person how to be tactful and respectful when the situation calls for it...

Perhaps something should be clarified. This message board does not represent the "technical support department" of any organization responsible for Nokia's Internet Tablets. This is a collection of hobbyists and engineers (amateur and professional alike) who know a lot of tricks you can pull with this stuff and are pretty knowledgable, but they can't solve everything, and what they do provide is more or less "between friends".

Therefore, what you have done is come to the wrong venue. I suggest calling Nokia.