Hi,

ebe51, you are as responsible for your bad experience as anyone from Nokia is.

Please take some responsibility for your own actions.

I would have, if getting conflicting information would have went with what was posted on the website.

Most members here know that dealing with customer service reps is usually A battle in futility and usually just A waste of time.

They get a sheet or book with answers for each situation and when asked something not covered by this, you are going to get bad information.

You did the wrong thing and are looking to place the blame elsewhere.

My first post was written after carefully reading the whole thread here so I did know all the facts as you presented them on your posts.

If you are thinking that suddenly people are going to change their opinions of how you handled things, your judgment is again lacking.

My posts here are not meant to be mean but at some point, you have to look at the situation through impartial eyes and see where the blame really lies.

Good luck with your NIT.


David