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Has anyone else experienced issues with order fulfillment at Deal Extreme?
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doppers
2008-09-20 , 23:59
Posts: 27 | Thanked: 4 times | Joined on Nov 2007 @ Canada
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I wonder if perhaps customs didn't allow a shipment through. I'm in Canada and still waiting on 2 of these which apparently aren't allowed into the US:
http://www.dealextreme.com/details.dx/sku.11315
*update*
Okay here's another bizarre thing I've noticed. Below is the summary of one of my 2 order #'s that actually went through and got processed. When I copy/paste that data into calc and add up the #'s it says the total value is $227.99. Their website appears to total this order to $572.61 (which has been billed to my credit card).
I'm going to cross reference this with the paypal transaction (I haven't got that far yet) because these transactions aren't making any sense to me.
*update 2*
Here's my second order with them that was processed on my credit card. At least when I total the value of the items myself in calc on this 2nd order it matches what their website total says. I now see where they've broken down each order into different shipments.
On this particular order they sent me 2 separate large boxes with identical contents of everything identified in shipment #1. (mistake on their part but in my favour)
Last edited by doppers; 2008-09-21 at
01:48
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