A problem we have doing the RNP (Radio Network Planning) for 3G networks, is that the cell capacity per user decreases with the number of users (they share a fixed bandwidth), but also the cell size become smaller as the number of users in the cell grows. In some cases we saw some zones lossing the signal (becoming black zones) when the number of users in a cell increases significantly.
I only know that I stopped using my 3G modem some 8 months ago
Then you don't get what you're paying for, and you can sue the 3G provider for that. If they advertise with 384 kbit upload, and you don't get 1/6 of that, its serious trouble.