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Posts: 1,513 | Thanked: 2,248 times | Joined on Mar 2006 @ US
#107
Originally Posted by ragnar View Post
It's a matter of perspective here. Me personally, and Nokia as a company, listens to customers in a vast array of ways, through many user studies, usability tests, customer feedback etc. It's certainly not Our Way is The Way.

Obviously the goal is to make Maemo Software a mass market success. For that - and I hope people here do not take it the wrong way (foolish hope!) - the people here on this site do not fully represent the hopes and needs of an average mass market consumer. Early adopters (and developers) accept and look for solutions that need to be ... how should I say it, streamlined for wider acceptance. The future trends are picked up already, but in order to them to become mainstream, they need to packaged and presented in a manner which is somewhat contrary to what some people here feel.
This is Nokia's goal, but let's remember that Nokia discontinued their touchscreen phones, missing the biggest user trend of the last three years (and let's not forget clamshells). The static I heard at the time was about unifying behind the S60 platform or something similar, not user inputs. S60 endures, IMO, because it works well and this is Nokia's strength - not predicting user trends (some of which are things like the RAZR). Time will tell whether or not the barren TS only UI is a fad, but we should guard against the usability of maemo getting adversely affected by a fad.

I for one understand the goal of commercial success. But many of the comments here are from the user perspective, heavy users who have been in effect testers and who by and large want to keep their physical keys for one reason or another. They should continue to be supported by maemo.
 

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