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Navicore poor Support for N770
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zakmackraken
2008-10-09 , 12:37
Posts: 1 | Thanked: 0 times | Joined on Oct 2008
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This is the communication thread between me and Navicore (the company who created the GPS software for Nokia N770)
Dear Sales Officer
So you are telling me that after only two years your product reached end of life, what a waste of money considering that the version i baught was "2007" and there was no written notification refering to expiration issues for Nokia N770, something that Navicore should present on product boxes, now i end up with a useless GPS bundle and poor support.
This is very dissapointing.
Best Regards
----- Original Message ----
From: "nokia.support@wayfinder.com" <nokia.support@wayfinder.com>
To:
vantor21@yahoo.com
Sent: Wednesday, September 10, 2008 12:39:01 PM
Subject: [ #ZOL-51623-510]: Question from Wayfinder.com
Dear Sir
Thank you for contacting Wayfinder
Unfortunately it is not possible to update the maps for the Navicore Personal for Nokia Internet Tablet N770. We no longer have updates for this software.
If you transfer the program to a Nokia N800 or N810 with OS 2008, it will be possible to update the maps, but in this device it is unfortunately not possible.
If you have any more questions, please don't hesitate to contact us again.
With best regards
Jenni H.
Customer support
Wayfinder Systems AB
nokia.support@wayfinder.com
> This e-mail has been sent from
www.wayfinder.com
> --------------------------------------------------
> IP: 195.200.193.51
> Date and time: Tuesday, September 09, 2008 10:25:11 AM
> --------------------------------------------------
> E-mail address:
vantor21@yahoo.com
> License key: ******************
> --------------------------------------------------
> Description:
> Dear Support Officer
>
> I would like to inform you that i have baught the navigation bandle for Nokia 770 from expansys Navicore 2007 and i am trying to update my maps, with the application available from navicore site. The browser doesn't start and the application says that there is a network problem (i have tried this at home,at work, at friend's home).
> Lately i have observed that there is no link to the update website at your portal.
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zakmackraken
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