My experience as well and this is why I think that studying the iPhone is essential. Not because I would like the iPhone or would think that Nokia should imitate it, but because it was a game changer. It is one of those things where one should say: "wait a minute... hasn't Nokia had web-capable phones for the past 8 years? Haven't others tried the mobile web market for ages (Win mobile, Sharp Zaurus to name only 2) and failed miserably? Why did Apple succeed where the others failed?"

And no, you can't write that off on marketing hype only. Microsoft has poured incredible amounts of advertising money to generate hype about Windows CE / Pocket PC / Windows mobile for years only to fail miserably.