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Posts: 11,700 | Thanked: 10,045 times | Joined on Jun 2006 @ North Texas, USA
#32
And then, there's all the sad little bugs (like some of mine) that get zero attention...

Reminds me of a former job:

I used to manage change notices for a large American tool manufacturer. The engineering manager's philosophy was that FIFO need not apply-- the "big bang for the buck" CNs always took priority, no matter what was already in the basket.

So lesser CNs languished in the bottom of the IN basket for months... and months. Where accrued time alone eventually made them worth as much if not more as the $$$ changes.

But the manager would not budge from his philosophy. He was sure that SOMEday we would have enough free time to tackle those dusty "little" CNs.

Ha!

Out of frustration I finally came up with a proposal: most of the month the Big Ticket Things were attacked. No problem. But ONE Friday out of every month, employees would do nothing but incorporate the five-minute changes that had now taken sometimes 3 months or more to get to (I kid you not).

Lo and behold, the process worked. We spent 95% or so of our time on the Big Things, and the rest on breezing through the Easy Stuff.

Win-win.

And I think there's an applicable moral there for software bugs, too.

The End.
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