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Bugzilla or else to handle feature requests?
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X-Fade
2008-11-20 , 13:33
Posts: 152 | Thanked: 620 times | Joined on Mar 2008 @ Netherlands
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My thoughts on this topic are quite mixed.
Bugzilla is no place for casual enhancement requests. It looks too complicated to non-technical users and it would really need some tweaking to be userfriendly. And then I don't think bugzilla isn't the right place for non specific requests.
I really like the simplicity of brainstorm. It seems to have a low barrier for non-technical users. But this is also it's main problem. The sheer amount of duplicate and thus useless requests will be overwhelming pretty soon. There would need to be a lot of triaging.
With my webmaster hat on:
The nightmare of yet another system with it's own accounts is something I will loose sleep over
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