See, but the people at Nokia who see this site don't need to be convinced—hey're already believers. The people who actually need to be convinced don't read itT. That's why it'll be more productive to take your complaining to customer channels where they're more likely to be paying attention. If you want to wear the customer hat, you need to go through customer channels.
Sadly that's rarely the case, and it's certainly not the case in this particular thread as it's already started. Mostly it simply ends in flames, or it ends in people saying they're gonna do something productive, but nobody actually does (trust me, I've seen most of them).
qgil said it himself right here in this very thread, I'm not sure what there's not to believe. Nokia's certainly expressed their willingness to work with us.