If you keep running into connection issues, there is a section of the XOHM support site dedicated to troubleshooting with the Connection Manager.
http://xohm.com/en_US/support/connection-management

And if that doesn't have the specific answer you need, the phone support is a good backup # to have on hand. Plus, they are open late. 1-877-333-XOHM Mon - Sun: 7am to 1am ET.

How has the connection been through the rest of today?