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Karel Jansens's Avatar
Posts: 3,220 | Thanked: 326 times | Joined on Oct 2005 @ "Almost there!" (Monte Christo, Count of)
#3
Originally Posted by penguinbait View Post
As someone who jumped in with some spare cash and has not looked back or concerned myself with actual delivery dates. I know it will come but the process we now have to go through is getting to be insane.

My order was charged to my account

Wed, Oct 1 2008DRAFT WDL POS($373.35)
GP32 DISTRIBUTION NEWCASTLE UP


I was refunded

Tue, Dec 2 2008DRAFT DEPOSIT POS$304.11
GP32 DISTRIBUTION BATTERSEA


And I am being told to reorder. I inquired about what happened to the rest of my money???

I was told

"Hi,

The difference in the price is due to the exchange rate at the time of the refund. As the bank has insisted we refund orders we have no control over this. But the re-order price will be approximately the same as the refund you have received.

We are really sorry for all the inconvenience this has caused."

--------------------------------------------------

I am starting to become concerned about this whole mess. How about anyone else?? I am planning on reordering still, and it sure as heck better not be more than $304.11 for my console and AV cables....

I still cannot reorder until they send a new link.
Is anyone else experiencing this same process and money discrepancy ?????

To be clear the pandora team has been responsive to all my questions and very courteous. But the process is now giving me some concerns
I lost 8 euros in reordering, but that was because I reordered using a bank transfer and was charged with costs (I knew this beforehand, but used the transfer because I'm going to be off the grid soon). Had I used my credit card again, I would have actually gained about 5 euros.

It certainly is a big cr*pfest, but the blame is entirely on the effing bank, not the developers.
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