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Posts: 631 | Thanked: 1,123 times | Joined on Sep 2005 @ Helsinki
#251
Originally Posted by lma View Post
I think you answered the question yourself:
Me: Quote:
A more meaningful test is to give two devices to users, let's take one with a d-pad and one without a d-pad and designed for touch, and then do comparative analysis on the strengths and weaknesses of these alternatives and the things that the users prefer in them.
Endquote.
Has something like this been done?
Yes, of course it has. We in Maemo Software do do usability testing, outside the company and with target users. We have a great team in place for it. I've personally been observing tests and reading test results for five years now, so I do feel that I have some factual basis also in my opinions. After all, I try to form my opinions based on what I see real, average users do, say and behave.

And now it's been several years with a D-pad device (770 and N800) and also several years with the N810 device without a D-pad, so I do dare to say that a) most users didn't really use the D-pad when they had one with the 770 and the N800 and b) more importantly, most users do not miss it when it is gone from the front cover with the N810. "Most users" of course means that not everybody acts the same, but "most" is a better target than "some"