I've been a software engineer since 1964 and the quality of commercial software, particularly in embedded devices, just seems to get worse every year. "Get it out, we'll fix it later." Where is their pride? Fortunately for open source there's a different story. Some aps start as works in progress but they all just get better over time. There's an occasional oops but the open source community doesn't hide it's head in the sand like Redmond and rises to the occasion with a rapid fix.