You are not alone !

Visited the forums tonight to report exactly the same problem, and saw this thread.

I tried on Friday 13th !! to buy a navigation license, and the web-site wouldn't let me.

I e-mailed them over the weekend, and got an identical reply.

I also phoned the helpdesk on Monday, and they told me the same thing, and that the ability to purchase licenses had been withdrawn.

And this evening it's working, a result, I've now got my navigation for a trip to the US this week.

Nigel