A couple of phrases have emerged in the above useful (for me) discussion. "They've become an active, participating member of the community" and I think the other was "engaged user". Great, but what makes me blush and wince about the whole Linux community, and this community is similar to that group, is what happens to the vast array of clueless users, NOT engaged users. Who is the spokesperson for them? I don't think they have one, yet the huge, overwhelming ultramajority of users are in this category. They are the ones who, when you say they need to switch directories, wait patiently for instructions on how to do so.