I just got off the phone with the Nokia escalation team and they are jerking me around. My equipment arrived on Dec 1st, no status update online since Dec 5th. Called escalation team yesterday, they said I had to call back today. Finally today, talked to some guy who was very rude, and barely spoke english. He offered me $240, instead of waiting for my tablet. I said no thanks, I would jusk like a replacement sent. Then he said they do not have any replacements. I said Nokia does not have any tablets in stock. I was told yes, but they could not send me a new one, mine was almost a year old. They could only send a refurbished one, but they do not have any. Then send me a new one I again persisted. Then he said I could buy one off the website for a discounted price (25$ discount) So I could buy one for 334$, and they would give me 240$. Then they said they would possibly give me some accessories to cover my cost of the difference, but I do not need any accessories.

@~$#!^%$#@*%#@!$&*#@~$%^ UGH!


I swear to God all I could think of the whole time I was on the phone, was of those Helio commercials. I just wanted to scream (after correcting him several times) ITS NOT A PHONE YOU DUMB BA$%^&#..... STOP CALLING IT A PHONE!!!!!

Seriously, am I doing something wrong, I swear to God I was nice to these people, at least until they told me I was #$%^@, then I got a little snotty. I think sending this in during the holidays may have contributed to this, but other people dont seem to be having this issue.

I can tell you one thing, that warranty is useless without a lawyer.

Anyone else send to Entronix in MN for repair? Anyone got any words of wisdom?