Peter The Plumber:

I am from near Flint, Michigan. When did you send yours in? I am wondering why two people from very close to the same area would be told to send it to different places? I figured when people were talking about Alabama, they were physically located closer to that repair facility.

I also looked into the Compusa rebate, but it ended 12/19

I still think that they could replace it with a new unit and are in breach of warranty for not coughing it up. That line in the warranty about sole discretion seems to only apply to the monetary offer. It very clearly states they will repair or replace. I see no caveat about "only if refurbished units are available" I would rather get mine back, than get a refurbished one. I have pointed out to them, that I have a 770, a 6682, SU-W8 keyboard, and a gps unit (ok gps unit is i-blue, its not the point though ) They couldn't care less!

He seriously wanted to send me a check for 240$ and buy a new one from the website for 334$ (25$ discount). I would have to spend my money now and wait to get a check back for some of the money. What the heck kind of scam are they running over there?