The way it looks the way it feels, that might all be opinions, but if a lot of people think the chrome buttons are cheap and bad designed then it probably is. Besides, you don't have to hold it in your hand to say something "looks cheap"

The reason I'm not getting one...yet... is probably because I can't justify spending another 400.

And the way nokia treat the 770 users, they won't support 2007 os on 770 that tells you something about what's going to happen to the 800 when the 900 comes out in a year or so.