I sold my N800 to a friend who asked if there were any resources to figure out how to use it better. They are not computer people. I told them to ask me if they had any problems. There was no way I was sending them to this board / place to ask questions. Being one of the more computer literate friends in my groups I often get asked for gadget recommendations. I have, a handful of times, not recommended an NIT because the end user would have to come here for support, and that was simply not going to work in a real world environment. .