well got an answer from nokia support

how should i reply ?



Reference no. : SR 1-6758187081

Hi Edward,

How are you today? I'm sorry to know of the issue you're facing with your Nokia N810 and the MD-7W Bluetooth speakers.

The Nokia N810 is indeed compatible with the speakers as it shows on our website at the web link below:

http://www.nokia.com.au/find-product.../compatibility

As such, it is quite peculiar that your device is not able to connect to the speaker. In this instance, I would appreciate if you could provide the following information in order for me to have a clearer picture of the issue:

1) Was there any active Bluetooth connection between your Nokia N810 and other devices?
2) Do you face any difficulty connecting the N810 with other Bluetooth devices - phone, headsets, etc.?

Any other information that you feel is necessary, please do share it with us, Edward. I apologize for not being able to provide you with much information at this point.

Thank you for emailing Nokia Careline. Hope to hear from you soon!

Do you know you can now update your phone software at your own convenience?
Visit www.nokia.com.au/support to check if your phone model is supported and download the "Nokia Software Updater".

Kind regards,

Naz
Nokia Careline
Please contact us at 1300 366 733
www.nokia.com.au/support