I dunno. I translated that canned email as 'eh.. we'll look into it. Don't call us, we'll call you.' Doesn't mean they're not looking into it, but it just feels like an ingenuous canned response to tell you to just sit back and relax. But anyhow, I think supposedly Freemantle will fix this (drink) on N8x0 models... no thanks to Nokia for fixing it, though, it falls to the community since they're not doing Freemantle themselves. No matter how you look at it, Nokia never made the N810 models compatible--they leave it to YOU to make it compatible.