When they say, "they can't see the pics" they are talking about the pics at the uspto.gov website, not the ones that I have posted here.
The ones on the uspto website are in tiff format.
For some reason quicktime defaults as the image viewer for your browser for tiffs every time you do a quicktime update but fails to actually show you the image in the browser so quicktime is extremely annoying to me. I uninstalled it just because of that. I have to see patent images. I am always looking at patents.