Well, obviously I can't do this since I no longer have a device, returned it to TigerDirect.com today. Anyway, it would GREATLY simplify troubleshooting if we'd have some standard procedure to rapidly obtain complete device's logs and debug info in some standard user-friendly procedure not involving hacking. Perhaps, a simple http server on the device that a user can connect to from his/her PC? I know it is not ideal (you may not have the ability to connect at all). Maybe a file dump to MMC? I think Nokia developers would benefit from an ordinary non-hacking users being able to provide such info upon request. And from hackers short on time to hack