Reference SR : 1-6758187081

Hi Edward,

Hope everything is well with you.

With regard to your concern, we truly apologise for the delay. The matter is being investigated and please be assured that we are making all possible attempts to get your matter resolved. We will get back to you as quickly as we can.

Your patience and reverence is highly appreciated.

I do apologise for the delay, Edward.
my third email from nokia

still no assistance



Thank you for emailing Nokia Careline, Edward!

Do you know you can now update your phone software at your own convenience?
Visit www.nokia.com.au/support to check if your phone model is supported and download the "Nokia Software Updater".

Kind regards,

Mia
Nokia Careline
Please contact us at 1300 366 733
www.nokia.com.au/support

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