I know my brother and sister--in-law have N810's and they don't come to this site. I installed a couple of programs when the first got them after seeing mine (Canola, mplayer, etc..). Setup modest to pull their email and they have never looked back. I imagine only 30% of tablet owners have ever come to this site. Not saying this isn't a good site, but most casual users buy things for the out of the box experience. If it suites their needs they keep it, if not it is returned.

Most issues discussed on this site are for enthusiasts not typical end users.