Thread: Article on Nokia Slowing Down
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fms is offline fms
2009-08-05 , 11:27
Posts: 1,418 | Thanked: 1,541 times | Joined on Feb 2008
#102
Originally Posted by ragnar View Post
Yes, it probably is a question of perspective. From what I and we are sitting, the lack of feedback isn't in the top 5... or top 25 of problems that I would list to be most critical for us or for Nokia.
Yes, it is plainly visible to those who have feedback.

There's ... I don't want to say that there's too much feedback, but anyway there is wealth of feedback available for us. From so many different sources.
The way I see it as a user of Nokia products, the problem is with willingness to listen rather than with availability of feedback.

You cannot listen or react to everything, otherwise that would take all of your time plus all the conflicting feedback wouldn't actually help anything.
Well, my experience shows that Nokia does not even listen to feedback that is fairly obvious, such as "advertised features X, Y, and Z do not work in your product, even after two years of updates, here is why". And no, I do not mean just the tablets. Nokia's Symbian/S60 software support is equally shoddy, and I do not even want to start on the PC Suite...
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