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Posts: 1,418 | Thanked: 1,541 times | Joined on Feb 2008
#106
Originally Posted by ragnar View Post
By "Not very helpful" i didn't mean "not very useful". Yes, it is useful to know, but knowing and being aware is not very helpful in making things better in itself. We certainly do prioritize to fix the showstopper bugs first. But more in practice, take working on Diablo vs. working on Fremantle as a concrete use case. Which makes more sense for us?
I do not really know, although suspect that a wise manager would allocate at least a couple of people for the continued maintenance of Diablo. Nothing complicated, basically backporting bug fixes, upgrading package versions, wherever possible, and pushing updates to existing users. And no, I do not believe that you spend a lot of resources on testing updates, not after you released Modest on the unsuspecting public.

Dare I say, our (intended) customer base is far wider than several hundred responses here, and the results that you get from talk.maemo.org do not always correlate with the results you get from looking at things from a wider perspective. Sometimes they do, sometimes not at all.
Of course they will not 100% correspond to the results you get from your focus groups, but on the other hand you are getting feedback from people who actually spend a lot of time using your devices. Even if these people are mostly geeks, they are still humans and a lot of their complaints will coincide with complaints from the general populace. I mean, you will not insist that only a geek will ever use FBReader or try playing games on his tablet, will you?

On the other hand, can you be sure that your focus group testing results will reflect the actual outcome when the device is released? How much time do your focus group people spend using Nokia devices?

If I would be in the business of creating a small portable flying machine for the mass market, I would be very careful in studying jetpack owners and doing exactly what they would tell me. I would certainly listen, but I wouldn't just go making a Jetpack+.
I just hope you also won't make it out of a solid piece of aluminium and make pilot control it with his penis, just because hand controls "are not an intended use case".
 

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