Thread: Article on Nokia Slowing Down
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danramos is offline danramos
2009-08-05 , 18:07
Posts: 4,672 | Thanked: 5,455 times | Joined on Jul 2008 @ Springfield, MA, USA
#121
Originally Posted by ragnar View Post
You cannot listen or react to everything, otherwise that would take all of your time plus all the conflicting feedback wouldn't actually help anything. Anyways, I wouldn't say that the main problem is that we wouldn't know or have the understanding on what the end result should really be like. But as everyone everyone understands, awareness isn't the final step in any twelve (or 5-step ) program.
I disagree with that. Listening to conflicting feedback offers you the opportunity to innovate an out-of-the-box way to resolve the conflicts and therefore gain an upper hand that your competitor might not have considered because they thought the way you just did.